Safe & Responsible Gaming
Playing at 378bd is entertainment — not a way to earn income. Know your limits, keep your family in mind, and seek help when needed.
378bd's Core Principles
Online gaming can be an enjoyable experience — when it is played in a controlled and mindful way. 378bd believes that every player's mental health and family life is more valuable than any bonus or reward. That is why we place responsible gaming at the heart of our platform.
Only individuals aged 21 or above may participate on our platform. Keeping minors protected from gaming is a core part of our responsibility. If there are children or teenagers in your household, keep your account password secure and use parental control software on your devices.
Gaming addiction is real and can affect a person's life, relationships, and finances. 378bd wants every player to play mindfully, within a set budget, and with an attitude of entertainment. If you ever feel that gaming is getting out of control, contact our support team right away.
Safe Gaming Tools
Set Deposit Limits
You can set your own limit on how much you deposit per day, per week, or per month. Once a limit is lowered, it takes effect immediately; however, increasing a limit requires a set waiting period.
Time Limits & Breaks
To avoid long uninterrupted gaming sessions, you can set a time limit for each session. When the set time is up, the platform automatically ends the session and displays a warning.
Self-Exclusion
If you feel you need a break, you can exclude yourself from your account for a set period — from a few days to several months. During this time, logging in is completely blocked.
Set Loss Limits
You can set in advance how much loss you are willing to accept within a given period. Once that limit is reached, the session will be stopped automatically.
Review Gaming History
You can view a full history of your bets and deposits at any time by going to your account. This helps you stay aware of your own habits.
24/7 Support
Our support team is always ready for any questions or concerns about responsible gaming. Contact us via live chat or email — we are here for you.
Recognise the Warning Signs
If you notice any of the following signs in yourself, take a break and seek help if needed.
- You feel you are spending more money than your set budget.
- You feel a repeated urge to keep playing in order to win back lost money ("chasing losses").
- You are lying about your gaming or hiding it from family and friends.
- You are gaming while neglecting work, studies, or family responsibilities.
- You feel restless, irritable, or anxious when you are not gaming.
- You are borrowing money or selling assets to cover expenses or to keep gaming.
- You have tried to stop gaming but keep failing.
Healthy Gaming Habits
To keep gaming as entertainment, a few simple habits go a long way. 378bd is ready to support you on that path.
Set a Budget in Advance
Before you start gaming, decide how much you are willing to spend that day. Once that amount is gone, stop playing — do not increase your budget in hopes of winning.
Stick to Time Limits
Allocate a specific amount of time before each gaming session. Set a timer on your phone or use 378bd's built-in time limit feature. Take regular breaks.
Do Not Play in an Emotional State
Avoid gaming when you are feeling anxious, depressed, or under stress. It is harder to make sound decisions in that state and the risk of greater loss is higher.
Keep a Realistic View of Winning
Winning in gaming is not guaranteed. The outcome of every round is independent and uncertain. Never think of gaming as a reliable source of income.
Ask Yourself
Answer the questions below honestly. If even one answer is yes, take a break and seek support.
- Did you spend more than your set budget in the past week?
- Is gaming affecting your sleep or meal times?
- Have family or friends expressed concern about your gaming?
- Do you feel upset or angry after losing?
- Have you ever felt that you cannot stop gaming?
- Are you continuing to game even while facing financial hardship?
If you want to talk through these questions, our support team is available 24/7. No judgment — just help.
Protection of Minors
378bd is for individuals aged 21 or above only. Age is verified at registration. If a minor attempts to open an account using false information, the account will be cancelled and any balance will not be returned.
If there are children or teenagers in your home or on your device, take the following steps:
Always keep your account password private
Use a PIN or biometric lock on your device
Install parental control software
Always log out when you finish gaming
Reach Out for Help
If you have any concerns about gaming, you do not have to face them alone. 378bd's support team is always by your side.
Live Chat Support
Our live chat is available 24 hours a day, 7 days a week. Talk to us — our trained team is ready to assist with any discussion about responsible gaming.
If you want to set limits on your account, enable self-exclusion, or activate any other safety feature, just request it through chat.
Email Support
If you would like to write to us in detail about gaming addiction or concerns, contact us by email:
Include your account details and the type of help you need in your message — we will respond as quickly as possible.
Responsible Gaming Policy Details
How does self-exclusion work?
Self-exclusion is a feature that lets you temporarily suspend your 378bd account for a set period. During this time, logging in becomes completely impossible. The account cannot be reactivated before the exclusion period ends. To enable self-exclusion, contact our support team via live chat or email.
How do you change your deposit limit?
You can set a daily, weekly, or monthly deposit limit at any time from your account settings. Lowering a limit takes effect immediately. Increasing a limit requires a set review period — this is intentional to prevent excess deposits in an emotional moment.
Planning a Betting Budget
The most effective way to set a gaming budget is to start with your monthly income, subtract all essential expenses — rent, food, bills, savings. Then take a small portion of what remains — an amount whose loss would have no impact on your daily life — and allocate only that for gaming. Following this rule makes gaming truly recreational.
Keep Your Family Informed
Let a trusted family member know about your gaming habits. Create an environment where they can speak to you directly if they notice any change. Family support is one of the most powerful ways to maintain responsible gaming.
378bd's Responsibility
378bd is committed to never encouraging a player with a problem to continue. If our support team notices unusual gaming patterns on an account — such as excessively frequent deposits or overnight sessions — that player will be contacted with care and offered assistance. Alongside ensuring SSL encryption and fair play, we pay equal attention to the overall mental and financial wellbeing of our players.
Enjoy 378bd Games Safely
Play responsibly — cricket, slots, or live casino, every section is waiting for you.